Terms & Conditions

TERMS & CONDITIONS

Welcome to our website.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Profibre’s relationship with you in relation to this website.
The term ‘Profibre’ , ‘us’ or ‘we’ refers to the owner of the website, our registered office is 33 Church Street Appleby Magna Swadlincote Derbyshire DE127BB.
The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use.

1: The content of the pages on this website is for your general information and use only. It is subject to change without notice.

2: Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3: Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4: This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, experience and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5: All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

6: Unauthorised use of this website may give to a claim for damages and / or be a criminal offence.From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

7: You may not create a link to this website from another website or document without Profibre’s prior written consent.

8: Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

RETURNS & EXCHANGES

Profibre are happy to exchange or refund your goods within 14 days of delivery minus originally shipping fee.

If on receipt of order any damage is present the customer is responsible for informing Profibre immediately and supplying photos of said damage for assessment.

It is advised when returning any goods that appropriate insurance is taken out by the customer to cover any further damages caused by transit.

Returned items must be unused and in the same condition as they were received.

The customer will be responsible for returned shipping costs unless the item is proven faulty.

Any returned items that show signs of use will not be refunded and you will be charged a returned shipping fee.

Refunds issued will be less the original shipping fee.